It was a very good experience, I will continue to call you in the future! D.B.
This was my 2nd time to use Heat & Cool. They were very prompt in diagnosing the problem with my heat pump and proposing the new system. Brett did an excellent job of explaining our furnace/heat pump options and the installation teams were terrific. Although we had to delay the installation by a day due to an unforeseen problem in the crawl space, H&C was still able to return a day later to install the unit. The new system has been working great so far. T.K.
Brett came to our house on a Saturday afternoon and analyzed our situation. He scheduled an appointment for Giss to come and maintenance our HVAC system. Upon the thorough inspection by Giss and his explaining the condition of our 18 year old system we decided to replace the system. The installation team, Sage and Dustin did a wonderful job. Both men answered every question I had. Sage and Dustin performed the initial ramp-up of the system and discovered the static-pressure was out of balance. They had Aaron (lead technician) come to our home and determined the issue was with the incorrect sizing of the ductwork from 1983. Aaron worked with the manufacturer to program the control board to correct the static-pressure. Kelli in the office was great with keeping us informed of the pending schedules. D.D.
Very knowledgeable, sales and qualified workers. J.M.